Terms of service

Purpose

These terms govern the subscription to and use of Commander, the AI resource-management software developed by Deveco Tecnologías de la Información SL (“Deveco”), which is offered as a cloud service to companies and professionals (“the customer”).

By subscribing to Commander, the customer accepts these terms. Where the offer or contract signed with the customer says otherwise, that document prevails.

Service and plans

Commander is provided over the internet as a subscription. The features, included resources and limits of each plan are those described on the pricing page or in the offer accepted by the customer.

Deveco improves and updates the service continuously, without substantially reducing the features of the plan the customer has subscribed to.

The customer is responsible for its users’ accounts, for keeping their credentials confidential and for using the service in accordance with the law and these terms.

Price and billing

The price is that of the plan subscribed to, as shown on the pricing page or in the accepted offer. Prices exclude VAT and any other applicable taxes.

The subscription is billed in advance, monthly or annually depending on the option chosen. The customer can change plan whenever needed, and the change applies from the next invoice.

Customer data and data processing

The data the customer enters into Commander belongs to the customer. Deveco processes it only to provide the service, as a data processor acting on the customer’s instructions.

The terms of that processing are set out in the data processing agreement Deveco signs with each customer, in accordance with Article 28 of the General Data Protection Regulation.

When the relationship ends, Deveco returns or deletes the customer’s data, as the customer chooses, unless the law requires it to be kept.

Availability and support

Deveco takes reasonable steps to keep the service continuously available, except for interruptions needed for maintenance, which it will try to announce in advance, and those caused by circumstances beyond its control.

Support is provided through the channels and on the terms of the plan subscribed to.

Liability

Each party is liable for damage it causes by breaching these terms. To the extent permitted by law, neither party is liable for indirect damage or loss of profit.

Specific limits of liability are those set in the offer or contract signed with each customer.

Term and termination

The subscription lasts for the billing period chosen and renews for equal periods unless the customer cancels it before it expires.

Either party may terminate the contract if the other seriously breaches these terms and does not remedy the breach after being asked to. When the subscription ends, access to the service ends, and the customer’s data is handled as described in the data section.

Governing law and jurisdiction

These terms are governed by Spanish law. Any dispute is subject to the courts of Zaragoza, unless the law provides otherwise.

For any questions about these terms, write to contacto@deveco.it.