Privacy policy

Information in compliance with the regulations on the protection of personal data

In Europe and in Spain, there are data protection regulations designed to protect your personal information, and our organisation is obliged to comply with them.

Therefore, it is very important for us that you fully understand what we will do with the personal data we ask for.

In this way, we will be transparent and give you control over your data, with simple language and clear options that will allow you to decide what we will do with your personal information.

If you have any questions after reading this information, please do not hesitate to ask us.

Who are we?

• Our company name: Deveco Tecnologías de la Información SL
• Our tax ID (CIF/NIF): B13940259
• Our main activity: technology company
• Our address: Pº de Pamplona 5, 6th floor, 50004 Zaragoza (Spain)
• Our contact email address: contacto@deveco.it
• Our websites: https://commandr.es and https://devecotech.com
• For your trust and security, we inform you that we are registered in the Commercial Registry of Zaragoza.

We are at your disposal, feel free to contact us.

What will we use your data for?

In general, your personal data will be used to allow us to communicate with you and to provide you with our services. On this website, that includes organising the demo you request and answering your enquiries.

It may also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary to enable us to communicate with you and to provide you with our services. In this regard, we will provide you with a series of checkboxes that will allow you to decide clearly and simply about the use of your personal information.

Who will know the information we ask for?

In general, only duly authorised staff of our organisation will have access to the information we request.

Likewise, entities that need access to your personal information so that we can provide our services may also know it. For example, our bank will know your details if you pay for our services by card or bank transfer.

In the same way, when you request a demo using the form on this website, the details you enter reach us by email through Twilio SendGrid, the email delivery service of Twilio Inc., which acts as our data processor.

In addition, public or private entities to which we are legally obliged to provide your personal data will also have access to it. For example, tax law requires certain information on economic transactions above a certain amount to be provided to the Tax Agency.

If, beyond these cases, we need to disclose your personal information to other entities, we will first ask for your permission through clear options that will allow you to decide.

How are we going to protect your data?

We will protect your data with effective security measures based on the risks involved in the use of your information.

To do this, our organisation has approved a Data Protection Policy, and annual controls and audits are carried out to verify that your personal data is secure at all times.

Will we send your data to other countries?

Some countries in the world are safe for your data and others less so. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from a data protection point of view.

If, in order to provide the service, it is essential to send your data to a country that is not as secure as Spain, we will always ask for your permission beforehand and apply effective security measures that reduce the risks of transferring your personal information to another country.

Twilio Inc., which delivers the messages from the demo form, is a United States company, so those details may be processed outside the European Union. You can read how Twilio protects them in its privacy policy (www.twilio.com/legal/privacy).

How long will we keep your data?

We will keep your data for the duration of our relationship and for as long as the law requires. Once the applicable legal periods have expired, we will delete it securely and in an environmentally friendly way.

What are your data protection rights?

At any time you can contact us to find out what information we hold about you, correct it if it is incorrect, and delete it once our relationship ends, where legally possible.

You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations.

To exercise any of these rights, you must send a written request to our address or to contacto@deveco.it, so that we can identify you.

At our offices we have specific forms for exercising these rights, and we will gladly help you fill them in.

To learn more about your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.aepd.es).

Can you withdraw your consent if you change your mind later?

You can withdraw your consent at any time if you change your mind about the use of your data.

For example, if you were once interested in receiving advertising for our products or services but no longer wish to receive it, you can tell us using the objection form available at our offices or by writing to contacto@deveco.it.

If you believe your rights have not been respected, where can you file a complaint?

If you believe that our organisation has not respected your rights, you can file a complaint with the Spanish Data Protection Agency using any of the following channels:

• Online: www.aepd.es
• Post: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001 Madrid (Spain)
• Phone: +34 901 100 099 · +34 91 266 35 17

Filing a complaint with the Spanish Data Protection Agency is free of charge and does not require a lawyer or solicitor.

Will we create profiles about you?

Our policy is not to create profiles of the users of our services.

However, there may be situations where, for service, commercial or other purposes, we need to build information profiles about you. One example would be using your purchase or service history to offer you products or services tailored to your tastes or needs.

In that case, we will apply effective security measures that protect your information at all times from unauthorised persons seeking to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those we have explained. If we ever need to use your data for different activities, we will always ask for your permission beforehand through clear options that will allow you to decide.